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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

STAR LORD

August 14, 2023

5  out of  5 rating by STAR LORD
"Good experience,bilingual attention, ask for patty if you need assistance in Spanish, very professional attention, and good rates compared to other Insurance companies."

Rebecca Teguns

August 14, 2023

5  out of  5 rating by Rebecca Teguns
"I've been a customer of State Farm and Denise Mote for many years. Their customer service is wonderful; like family. Thank you for all that you do for me and thank you Patty for your counsel and going out of your way to take care of my needs. Keep up the good work!"

Juan Acevedo

August 4, 2023

5  out of  5 rating by Juan Acevedo
"Just overall really nice Very helpful 🙏🏼"

Mayra Lopez

April 30, 2023

5  out of  5 rating by Mayra Lopez
"Very attentive, excellent service"

Eric C

April 14, 2023

5  out of  5 rating by Eric C
"Always there when you need them. Julissa is so helpful an patient with questions Thanks.."

Katie Nellessen

September 30, 2022

5  out of  5 rating by Katie Nellessen
"Denise and Catherine have been continuously efficient, professional and are always so helpful. I am so grateful for their assistance."

Frank Walter

September 21, 2022

5  out of  5 rating by Frank Walter
"Always terrific service!"

Leticia Magana

September 6, 2022

5  out of  5 rating by Leticia Magana
"My family has been with State Farm for many years at the office of Denise Mote's in Aurora, IL. Great service, all staff at the office has always been very polite and helpful. They always answer any questions we may have. I will recommend Denise's office 100% for any of your insurance needs. Thank you for the great service!"

Sebastian Wong

September 1, 2022

5  out of  5 rating by Sebastian Wong
"Super supportive staff and got the assistance I needed in an efficient and professional manner. Shoutout to Julissa for all her help!"

Amber Eberly

August 31, 2022

5  out of  5 rating by Amber Eberly
"Julissa is the best! She is very helpful and always follows through on customer requests."

Vincent Carballo

August 28, 2022

5  out of  5 rating by Vincent Carballo
"Very helpful and always responsive! Highly recommend"

Andrew Pynenberg

August 28, 2022

5  out of  5 rating by Andrew Pynenberg
"Best place for insurance! They are great to deal with , and very personable! Highly recommend talking to Cathie!"

Jon/Ana Pakarklis

August 27, 2022

5  out of  5 rating by Jon/Ana Pakarklis
"I love my agent! I been with Statefarm run by Denise Motte for more than 10 years and I have no complaints. Catherine is always willing to help and answer all my questions."

Zaycer

August 27, 2022

5  out of  5 rating by Zaycer
"I have had no issues and honestly has gone so much better than I excepted!!!"

Joe Zepeda

August 23, 2022

5  out of  5 rating by Joe Zepeda
"This the the best place. I have been with State Farm for some time now. In any time I have a question I just contact my agent. I have been with Catherine for a long time. They treat me like family there."

Victor Olaguez

August 19, 2022

5  out of  5 rating by Victor Olaguez
"Very great service! Especially from my agent Juliza"

Marvin Schoonover

June 14, 2022

5  out of  5 rating by Marvin Schoonover
"Excellent staff Denise knows her product we have been taken care of by this office for a long time"

Lisa Snyder

April 16, 2022

5  out of  5 rating by Lisa Snyder
"Amazing 👏"

Dapper Brews Coffee

January 31, 2022

5  out of  5 rating by Dapper Brews Coffee
"The entire team at this branch always exceeds our expectations with services rendered. From all our personal insurance needs to ensuring we have all the right coverages for our business, their customer service and attention to detail is unmatched. Our regular point of contact is Julissa Villa; her prompt action and expertise is greatly appreciated!"

Stephanie Vega

January 25, 2022

5  out of  5 rating by Stephanie Vega
"I am a new homeowner and Julissa was so great explaining everything to me on homeowner insurance and communicating with my mortgage lender on questions I was clueless about, making this process unbelievably easy! I can't believe the great customer service Julissa gave me. Thank you so much Julissa, the process of buying a house is hard and you made it a lot less stressful for us."

jim short

December 2, 2021

5  out of  5 rating by jim short
"They helped me with an issue my agents office didn't handle. They were professional, friendly, and answered all my questions. The office was neat and clean. Would recommend and use again!"

Shane O'Farrell

August 20, 2021

5  out of  5 rating by Shane O'Farrell
"Cathy was such a tremendous help with everything and always quick to respond when we have questions! Working with her has really made our home buying experience that much easier, and we truly enjoyed working with Cathy and the State Farm team. Thank you!!"

Tia O'Farrell

August 20, 2021

5  out of  5 rating by Tia O'Farrell
"What an excellent team! Very helpful and responsive, answering any questions we have thoroughly and in a timely manner. So glad we chose State Farm and this office! Thanks, team!"

valkyrie2036

August 5, 2021

5  out of  5 rating by valkyrie2036
"The ladies in the office are always so nice and helpful every time I call. They answer my questions in a timely manner. I highly recommend them."

Patrice Gray

August 4, 2021

5  out of  5 rating by Patrice Gray
"Thank goodness there are still employees who go above and beyond. Cathy Crowley`Is one of them. She really came through for us when we had an unexpected flood in our house. Thank you State Farm."